Our hearts go out to everyone experiencing the destruction left in the wake of Hurricane Helene. At FHLI, we are extremely grateful to be able to report that our staff in the western part of the state are safe. Regardless, we are with countless people everywhere working to account for family and friends in the disaster area.
In an attempt to help the region, we’re coordinating a county-by-county list of resources. For folks in WNC, we hope this resource proves to be useful as you regain electricity and cell service. For those outside of WNC, we hope this serves as a thorough database of organizations to donate to and support in the coming weeks and months.
Western North Carolina is devastated. Rebuilding will take time and resources, and we hope you can join us in contributing to organizations on the ground working to help their neighbors.
Please note: many local and regional organizations still face power and cell service outages and may not have information online about specific ways to give to hurricane relief. In the immediate aftermath, statewide and federal resources are likely the most direct options to get relief into Western North Carolina. As conditions improve, local organizations will play an important role in ensuring that resources continue to flow in to help rebuild the region.
Another note: We will continue working to identify local resources in each county within the disaster declaration zone in Western North Carolina. We will make daily updates throughout the coming weeks. If you know of a resource not listed in this post, please contact Brady Blackburn at brady.blackburn@foundationhli.org.
Statewide, Regional, and Federal Resources
Live Traffic Updates
Hurricane Helene Clean Up Hotline – NC National Guard
Call 1 (844) 965-1386
NC Search and Rescue Center
Call 211 or 1-888-892-1162
Residents trying to connect with family members in WNC may call NC 211 or 1 (888) 892-1162 and press OPTION 1 to request a wellness check.
NC Disaster Relief Fund
Red Cross NC
Visit redcross.org/shelter to find a shelter or call 1-800-RED-CROSS (1-800-733-2767) if you need assistance 24 hours a day.
World Central Kitchen
FEMA Individual Assistance
https://www.disasterassistance.gov/
(800) 621-3362
NC Department of Insurance Detailed Instructions to navigate FEMA individual assistance claims.
North Carolina Community Foundation
NCCF is splitting donations across organizations providing direct and ongoing relief.
https://www.nccommunityfoundation.org/nonprofits/disaster-relief-fund/hurricane-helene-response
United Cajun Navy Rescue Request
Rescue form for medical emergency/rescue/evacuation requests
https://docs.google.com/forms/d/e/1FAIpQLSc8cYaLMXXXNOWdlt_4AMFdpum0hpLmCOO_SA997P1xhMxXTQ/viewform
NCCARE360
Spanish-Speaking Resources and Services
Buncombe County Missing Loved Ones Form (English and Spanish)
Hola Carolina
501(c)(3) nonprofit organization building bridges between cultures and embracing the diversity of our community; translating WNC updates into Spanish
News and information: 828-333-3898
Resources: 828-989-5248
Unidxs WNC
A local, intercultural, politically independent organization committed to serving the community; providing resources/up-to-date information for Spanish-speaking folks in Cherokee, Clay, Graham, Haywood, Macon, Jackson, and Swain counties.
828-242-7345
Unete NC
Asheville-based CBO with updated information available in Spanish; UNETE’s vision is to equitably facilitate immediate and lasting transformation in lives across Western North Carolina (WNC)
Alexander
United Way of Alexander County
1567 NC-90, Taylorsville, NC 28681
828-320-2475
Alleghany
Hospitality House of Northwest NC
Housing, food, and crisis assistance
828-264-1237
Ashe
Quiet Givers
Nonprofit to help people find out about and support specific needs in the community (Watauga, Ashe, and Avery)
Starlink Satellite Internet Services Locations
Avery
Quiet Givers
Nonprofit to help people find out about and support specific needs in the community (Watauga, Ashe, and Avery) –
Hospitality House of Northwest NC
Housing, food, and crisis assistance
828-264-1237
WAMY Community Action
Provides a wide array of support to people in need.
828-264-2421
723 Cranberry St. Newland, NC 28657
https://wamycommunityaction.org/
Buncombe
Asheville Buncombe Community Christian Ministry
Emergency assistance, including assistance with emergency shelters, long-term support, and motel and food vouchers.
828-259-5300
1845 Brevard Rd, Arden, NC 28704
BeLoved Asheville
On-the-ground emergency assistance, resource distribution
828-571-0766
32 Old Charlotte Hwy, Asheville, NC 28803
Missing Loved Ones Form (English and Spanish)
Community Crowdsource Live Information (shelters, water, food, gas)
Burke
United Way of Burke County
121 West Union Street
Morganton, NC 28655
(828) 433 – 0681
Caldwell
United Way of Caldwell County
1248 Hickory Blvd. Lenoir, NC 28645
828.758.9300
Catawba
United Way of Catawba County
2760 Tate Boulevard SE, Hickory, NC 28603
828-327-6851
Clay
Clay County Sheriff’s Facebook Page
Live updated information
Cleveland
United Way of Cleveland County
132 West Graham Street, Shelby, NC 28150
704-482-7344
Gaston
United Way of Gaston County
704-864-4554
200 E. Franklin Boulevard, Gastonia, NC 28052
Haywood
Haywood County Facebook Page
Live updated information
https://www.facebook.com/haywoodnc
A water tanker is stationed at the Canton Plaza (off New Clyde Highway) today from 8 AM to 6 PM for those in need of water. Please bring your own containers.
Limit: 1 gallon per person per day.
The Community Kitchen
922 Champion Drive, Canton, NC 28716
828-648-0014
WNC Regional Livestock Center
Helping farmers and animals who were affected by flooding
Contact: Yvonne Coburn with Civilian Disaster Response – 828-216-4496
Henderson
Henderson County Facebook Page
Call Center for Non-Medical Requests
828-771-6670 or email Helene-info@hcem.org
For emergencies please call 911
Jackson
Jackson County Emergency Management Facebook Page
Live updated information
Community Table of Jackson County
Food Assistance
23 Central Street, Sylva, NC
828-586-6782
HERE In Jackson County, Inc.
Housing support
828-477-4946
Lincoln
Lincoln County Facebook Page
Live updated information
Macon
Macon County Care Network
130 Bidwell St, Franklin, NC 28734
(828) 369-2642
Madison
Beacon of Hope
Food assistance in Madison County
5111 US 25/70 Marshall, NC 28753
828-649-3470
Community Housing Coalition
Facilitates urgent home repairs to low-income residents
828-649-1200
Little Creek Cafe and Temporary Clinic
A temporary clinic has been set up adjacent to the Little Creek Cafe in Mars Hill. Both the cafe and the clinic are open and providing supplies free of charge.
11660 US-23, Mars Hill, NC 28754
https://www.venmo.com/u/LittleCreekCafeNC
McDowell
McDowell County Emergency Management Facebook Page
Live updated information
McDowell United Fund
Collects donations to distribute to over 20 local charities helping people in McDowell County
Foothills Food Hub
Sourcing water and shelf-stable goods
Points of Distribution set up with McDowell County EMS operating from 10AM-12PM & 4PM-6PM at the following locations:
- Old Fort Town Hall located at 38 Catawba Ave.
- Hicks Chapel Church located at 6008 Hwy 221 N, Marion, NC 28752
- 8153 Hwy 221 N (formerly TJ’s Discounts)
West Marion Community Forum
Collecting donations to distribute funds directly to impacted residents.
McDowell County Missing or Stranded Persons Reports
Mitchell
WAMY Community Action
Provides a wide array of support to people in need.
828-264-2421
496 A Balsam Ave. Spruce Pine, NC 28777
Polk
Polk County Emergency Management Facebook Page
Live updated information
Rutherford
Rutherford County Emergency Management Facebook Page
Live updated information
United Way of Rutherford County
(828)-286-3929
668 Withrow Rd. Forest City, NC 28043
Transylvania
Transylvania County Facebook Page
The Sharing House of Transylvania
Crisis assistance, food relief, clothing, household goods.
164 Duckworth Ave, Brevard, NC 28712
828-884-2866
Watauga
Watauga County Emergency Management Facebook
Live updated information
https://www.facebook.com/WataugaCountyES
Updated Road Closures Map
https://www.arcgis.com/apps/dashboards/bd822739d8294fefb5069513378ad6b5
Quiet Givers
Nonprofit to help people find out about and support specific needs in the community (Watauga, Ashe, and Avery)
Hunger and Health Coalition
Open with food, medicine, water, and hygiene supplies
828-262-1628
Pharmacy – 828-264-5212
info@hungerandhealthcoalition.com
141 Health Center Drive Suite C, Boone, NC 28607
Samaritan’s Purse
Providing assistance to local homeowners and Emergency Oxygen Site in Watauga County
Damage Assessment Team: 1(833) 747-1234
Hospitality House of Northwest NC
Housing, food, and crisis assistance –
828-264-1237
WAMY Community Action
Provides a wide array of support to people in need.
828-264-2421
225 Birch St. Suite 2, Boone NC 28607
https://wamycommunityaction.org/
Wine to Water
Clean water efforts based in Boone, NC; 100% of donations going to WNC
https://give.wtw.org/give/624505/#!/donation/checkout?c_src=web
Wilkes
Hospitality House of Northwest NC
Housing, food, and crisis assistance
828-264-1237
Yancey
Hospitality House of Northwest NC
Housing, food, and crisis assistance
828-264-1237
https://www.hosphouse.org/
WAMY Community Action
Provides a wide array of support to people in need.
496 A Balsam Ave. Spruce Pine, NC 28777
828-264-2421
https://wamycommunityaction.org/